The following policy applies to all One Voice 2027 registrations, tickets, and purchases, including full conference registration, single-day passes, virtual registration, the President’s Reception, the Moonlight Monuments Tour, and other separately purchased experiences.
Cancellation & Refund Deadlines
Through April 9, 2027, at 11:59 PM Pacific: 100% refund.
April 10–May 9, 2027, at 11:59 PM Pacific: 50% refund.
Beginning May 10, 2027: No refunds.
All cancellation requests must be submitted in writing to
[email protected] with the subject line Registration Cancellation – [Last Name].
Refunds are not available for no-shows or unused tickets, regardless of registration type.
Registration & Ticket Transfers
Registrations and tickets may be transferred to another individual up until the start of the applicable event or experience, including the conference, President’s Reception, and Moonlight Monuments Tour.
Transfer requests must be submitted in writing to
[email protected]. Transfers are subject to eligibility requirements for the original ticket category, and any applicable price difference must be paid.
Visa-Related Exceptions
Attendees who request an official invitation letter from AADMD for visa purposes before the conference may receive a full refund if their visa application is denied or is not processed in time for attendance. Supporting documentation may be requested.
Medical Exceptions
In cases of personal or immediate family illness that prevents attendance after the cancellation deadline, attendees may request an exception with appropriate medical documentation.
Approved medical exceptions will receive a refund less a $100 administrative fee, not to exceed the amount paid.
Event Cancellation
If AADMD cancels One Voice 2027 due to public safety concerns, registration fees and applicable ticket purchases will be credited toward a future AADMD conference.
General Terms
This policy applies consistently to conference registrations, optional experiences, and separately purchased event tickets. Refund requests and exceptions are subject to review by AADMD.
